Thursday, June 6, 2019
Operational difference Essay Example for Free
Operational difference EssayBoth McDonalds Corporations and Burger King Corporation operate in the highly competitive and growing fast food industry. In a fierce battle to capture market donation both companies operate in an environment of tight controls and clearly defined operations strategies. While McDonalds has opted to offer a standardized product to its customers, Burger King has attempted to capture market sh are by offering its customers the flexibility to customize. The advertising slogans, Have It Your Way by Burger King vs We Do It All For You by McDonalds explains the difference in production methods. Therefore, the practicable strategy has direct implications on the process flow, the forbiddenput, the human resource management and the bottom form of each company. McDonalds uses a slew process to cook hamburgers (Exhibit A). employ a batch process means that the speed of delivery is dependent upon the speed and experience of the individual worker. Hamburgers ar e cooked on a large platen, in batches of up to twelve. Two or more batches may be on the platen at one time, in various stages of cooking. This means that a worker is essential to manage the grill exclusively during rush hours.The hamburgers are hand-seared after 20 seconds on the grill, turned at 60 seconds, and pulled at 100 seconds. While the hamburgers are cooking, buns are toasted (55 seconds) the crown of the bun is dressed and condiments are added. When the hamburgers come off the grill, workers complete the hamburger as per the pre-defined guidelines, wrap and shelve them in the bin. If there are dickens batches going in different stages of cooking, speed is essential to keep the production moving For years, McDonalds and Burger King (BK) have been the knowledge domains two largest and most successful fast food chains.Both have battled out all these years over their operational differences which form the marrow of their corporate culture. The Doing It All For You (McDon alds) vs. Having It Your Way (BKs) stems from their respective production methods. McDonalds Made to Stock vs. BKs Made to Order also originate from the differences in their respective processes. Exhibits 1 and 2 show the Process Flow Diagrams (PFDs) of McDonalds and BK respectively. Exhibit 3 provides a detailed comparative analysis of the PFDs of these two fast food chains.The main operational difference between McDonalds and BK is that McDonalds cooks their hamburgers on grills using a batch process (a batch of upto 12 patties/grill) with human intervention to turn, sear, and pull. BK uses the machine based Continuous Chain Broiler assembly process (8 burgers/meat chain) for the production of their burgers similar to an assembly line in a manufacturing process thus, requiring no human intervention.For a made to stock process, it requires burgers in bulk and hence the batch process in McDonalds. Whereas, for a made to order process, it requires an assembly chain process where me at patties are placed at one end and after 80 seconds they come out the other end, cooked one by one.Also, since BK harps on make to order process, it requires a semi-finished inventory Steam Table in which paired buns and patties stick for 10 minutes and then discarded. In McDonalds continuous process there is no such inventory and all the buns and patties are mated during the assembly process following the dressing. It should be noted that mating of the buns and patties before the assembly process in BK is a result of BKs variety of menu. Whoppers and Burgers both are of different sizes and hence the mating before assembly process. McDonalds menu less product more much.
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